The Emotionally Intelligent Team

The missing link between teams and performance? Emotional intelligence. Great teams can sometimes feel like magic. It's hard to pin down just why they work so well. But what seems like magic is explainable, and replicable. It starts with team culture. Much has been written about the power of emotional intelligence at the individual level, but little has been said about the benefits of this concept for groups. In this book, social and organizational psychologist and professor Vanessa Urch Druskat combines thirty years of research and team development to present a model for building and leading emotionally intelligent teams. She offers practical advice on how to create a solid foundation of team norms and behaviors; understand how team members support one another to reduce toxic conflict, demonstrate caring, and build a sense of belonging; support expression, build optimism, and solve problems proactively; and increase team trust, psychological safety, and innovation. By listening to The